NDCS has issued a statement about a safety issue with Phonak devices that have been purchased from unauthorised sellers.
More information about this is available at – https://www.ndcs.org.uk/about-us/news-and-media/latest-news/potential-safety-issues-with-some-phonak-roger-devices-distributed-via-unauthorised-sellers/
A letter was circulated to Local Authorities in July this year that contains further details on this matter. Download the letter for more information.